Personal import agency/Shopping agency from Finland
The shopping agency is a service that we will do shopping for you, pack products and send to you.
You can use our service, when web-shop doesn’t send a product outside Finland, you want us to buy products at a real store or you want to buy products via Finnish auction site. If you want to bid at Finnish auction, we will bid, pay, pack and send to you.
How to order from us
If you want to buy a product from web-shop, let us know URL of a product. -we will inform you total amount in advance. After you know the total amount, you can decide if you want to order or not.
The biggest Finnish auction site: www.huuto.net
The biggest Finnish trading site: www.tori.fi & vinted.fi
Mail address for contact: finkoku@akirai.com or namikokonttinen@gmail.com
Please let us know URL of product or an information of product if you want us to purchase a product at real store.
We accept an order anytime, so please contact us by mail. We usually reply within 24 hours, but please remember time difference, so we won’t reply within 24 hours, but we will replay at most in 2 days. If you don’t reply an mail from us in 2 days, please send us a mail again or sen to this mail : namikokonttinen@gmail.com
We can collet and send several products together for you.
How to pay product price, shipping cost and agency fee
You can pay us by Paypal or Wise.
We will charge you a product price, shipping cost, agency fee and Paypal fee. If you pay by Wise, you don’t have to pay Paypal fee.
Shipping products
When we confirm payment, we will arrange the shipping. We usually ship products within 3 days. If shipping is delayed, we will inform you in advance.
We pack products very carefully, but please note that we are not liable for any damage in transit. Compensation cannot be applied to overseas shipping.
Buyers are responsible for checking the item immediately upon receipt. After shipping products, we will inform you a tracking number.
We have been giving this service for Japan for a long time, so we know how to pack products.
Returns and exchanges
We don’t accept return and exchange.
Notification
All items are sold as-is.
We do not guarantee functionality, condition, or durability, especially for used, vintage or antique electronics. We perform a basic check when possible, but this does not constitute a warranty.
Please note that vintage and antique items may show signs of age such as scraches, discoloration, or wear. Buyers are responsible for checking all phots carefully before purchase.
No returns, refunds, or compensation will be accepted after shipment, including cases where the item does not function upon arrival or thereafter.
Agency fee
15% of price of product + postage
We charge 5,5% of total amount as Paypal fee.
If you pay via Wise, you will pay only product and agency fee.
We don’t charge a packing fee.
Shipping cost
Shipping cost will vary, so please as us for the shipping cost.